Elunaz LLC ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit elunaz.com or use our services.
1. Information We Collect
We collect the following types of personal data:
Personal Identification Information: Full name, surname, email address, date of birth, place of birth, and gender identity
Payment Information: Credit card details and billing data (processed securely through third-party payment providers like Stripe or PayPal)
Usage Data: IP address, browser type, operating system, device identifiers, location (if shared), and user interactions
2. How We Use Your Information
To generate personalized astrology-based reports and insights using AI and predefined algorithms
To offer content via user dashboard; some services may include downloadable PDFs or email delivery depending on the service type
To manage payments, issue receipts or invoices, and offer customer support
To comply with applicable laws and resolve disputes
To notify users of critical service updates via email when necessary
To analyze trends and improve user experience, service quality, and site functionality
3. Disclaimer and Purpose
Astrology is a form of personal insight and self-reflection. While we strive to provide meaningful interpretations, outcomes are not guaranteed. This service is for entertainment purposes only. Elunaz LLC is not liable for decisions users make based on our content. This service does not provide or substitute for financial, medical, psychological, or legal advice. Any perceived outcomes, transformations, or lifestyle changes are at the user's own discretion and responsibility.
4. AI-Generated Content
Some or all of our content may be generated using AI tools. While we make efforts to ensure quality and relevance, AI-generated information may occasionally be inaccurate or incomplete. We disclaim liability for such inaccuracies. Use of such content is at the user’s own risk.
5. User Responsibilities
By using our services, you agree to:
Provide accurate and complete information when registering or using our services
Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized use
Use our services only for lawful purposes and not engage in abusive, fraudulent, or disruptive behavior
Respect intellectual property rights and not reproduce or distribute our content without permission
Understand that our astrology content is for entertainment and personal insight, not professional advice
Accept that any reliance on our services is at your own risk and discretion
Failure to comply may result in suspension or termination of your account or access to our services.
6. Data Retention
We retain your personal data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your personal data by contacting us; however, some data may be retained as required by law.
7. Data Security
We employ industry-standard safeguards including:
Encryption: Encryption of sensitive data in transit and at rest
Access Controls: Restricting access to authorized personnel only
Regular Security Audits: To identify and mitigate vulnerabilities
While we implement best practices, no system can be 100% secure. Users are responsible for safeguarding their passwords and access credentials.
8. Sharing Your Information
Payment Processors: Stripe, PayPal, and other providers securely manage transactions
Service Providers: We may use third-party services for hosting, analytics, or email delivery
Legal Requirements: Data may be disclosed when legally required or to protect rights and safety
9. International Users
If you are accessing our services from outside the United States, be aware that your data may be transferred to, stored, and processed in the U.S. or other jurisdictions. We ensure appropriate data protection mechanisms in accordance with applicable laws (such as GDPR, where relevant).
10. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a child has provided us with data, please contact us for immediate removal.
11. Your Rights
Access & Correction: Request a copy or update of your data
Deletion: Request deletion of your data (subject to legal limitations)
Marketing Opt-Out: You may opt out of promotional communications at any time
Data Portability: Request transfer of your personal data to another provider
To exercise any rights, contact us at the email listed below.
12. Cookies and Tracking Technologies
We use cookies and similar tools for personalization and analytics:
Cookies: Store preferences and session information
Analytics: Tools like Google Analytics help us understand user behavior
You may disable cookies in your browser settings. For more details, see our Cookie Policy.
13. Third-Party Links
Our site may include links to external websites. We are not responsible for the privacy or content practices of these third parties. Please review their policies.
14. Updates to This Policy
We may revise this Privacy Policy periodically. The updated version will be posted on our website with a revised effective date. Continued use of our services indicates agreement with the updated policy.
15. Contact Us
If you have questions, concerns, or requests about this Privacy Policy, please contact us at:
Email: [email protected] Address: Elunaz LLC, 1234 Astrologer Lane, New York, NY, USA